Privacy Policy
Effective Date: 20240312
This privacy notice for EMPATHS TECHONOLOGY PTE. LTD. ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you use our services, it means you agree to our Privacy Policy. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at therapartners.ai@gmail.com.
Therapartners.ai provides several services such as AI case transcription, AI case report, AI trait analysis, AI speech refinement and AI client interpretation. Therapartners.ai is available via therapartners.ai.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
Communication Information. If you communicate with us, we collect your name, contact information, and the contents of any messages you send.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
In Short: We may use cookies and other tracking technologies to collect and store your information.
To ensure the normal operation of our website, we may store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, the site name, and some numbers and characters. With the help of cookies, the website can store data such as your preferences or the items in your shopping basket.
We will not use cookies for any purposes other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have a function to block cookies. However, if you do this, you will need to manually change the user settings every time you visit our website. For detailed information on how to change browser settings, please visit the following link：
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us .
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Our services are only available to adults over the age of 18. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.
In Short: In accordance with the laws and regulations of multiple countries and regions, we ensure your rights to your personal information.
You have the right to:
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized . As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at therapartners.ai@gmail.com or by post to 60 PAYA LEBAR ROAD #11-53 PAYA LEBAR SQUARE SINGAPORE(409051).
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to therapartners.ai@gmail.com.